USA: Standard 3-5 day shipping is always FREE within the U.S. Priority 2-3 day shipping is available for an upgrade for $15, or Express 1-2 days shipping for $29.

Canada: Standard 5-10 day shipping is always FREE to Canada. Priority 4-7 day shipping is available for an upgrade for $29, or Express 2-4 days shipping for $45.

Worldwide: International orders over $150 receive FREE Standard 5-10 day shipping. International orders below $150 incur a flat $17 shipping charge. Priority 4-7 day shipping is available for an upgrade for $29, or Express 2-4 days shipping for $45.

Free U.S domestic shipping is dispatched via First Class Mail. Priority and Express Shipping upgrades are available at checkout.

USA: We are accustomed to dispatching most orders within 24 business hours from the time your order is placed. In most cases, expect your beautiful pearls within 3 to 5 business days for standard orders. Delays pertaining to COVID-19 are to be expected. Priority orders are usually delivered within 2-4 days, and Express orders within 1-2 days.

Canada: We are accustomed to dispatching most orders within 24 business hours from the time your order is placed. In most cases, allow 5 to 10 business days for delivery after your order has shipped. Priority orders are usually delivered within 4-7 days, and Express orders within 2-4 days.

Worldwide: We are accustomed to dispatching most orders within 24 business hours from the time your order is placed. In most cases, allow 5 to 10 business days for delivery after your order has shipped. Priority orders are usually delivered within 4-7 days, and Express orders within 2-4 days.

As soon as your order is shipped, you will receive a confirmation e-mail with tracking information. Please check your junk folder in case you don’t see it in your inbox. When making a purchase, registering on our site, or contacting us, just one private email address is preferred as opposed to your work email. The reason for this is that some corporate servers have firewalls in place that often prevent customers from receiving our correspondence.

Each piece of jewelry is sent in an elegant gift pouch that is packaged inside a padded envelope or shipping box. Your order will be professionally packed and protected for your complete peace of mind. For added security, unmarked padded envelopes or shipping boxes are used and the packaging is 100% discreet with no mention of the contents of the parcel, except for the compulsory customs declaration form for international orders.

In addition to your beautiful pearls, you will also receive an elegant gift pouch and microfiber polishing cloth, for storing and caring for each individual piece of jewelry. To make optimum use of your pearl jewelry and to look after it best, you will receive a pearl care guide with instructions on how to preserve the value of your pearls. For every item you purchase we will send you a professionally prepared Certificate of Authenticity for your records. Plus, do check your parcel for other surprises!

Pacific Pearls delivers worldwide. Standard orders within the United States and Canada are shipped free of charge.

PacificPearls.com never charges any duties or fees. Nearly 100% of our deliveries reach our clients around the world duty free; however, in the extremely rare case that duty is applied by your local customs officials, this cost will be borne by the customer.

If you need your order by a certain date and would like to discuss shipping options, please contact us and we would be happy to assist you!